Privacy Policy  /  プライバシーポリシー

Privacy Policy

Akabane Bussan Co., Ltd. handles the personal information of everyone who uses its corporate website appropriately, in accordance with the Act on the Protection of Personal Information and other applicable laws and regulations.

This English version is provided for reference. The Japanese version is the official text, and in the event of any discrepancy the Japanese version prevails.

On the corporate website of Akabane Bussan Co., Ltd. (akabanebussan.co.jp), we ask you to provide only the minimum personal information needed for inquiries and similar purposes. We take the utmost care to protect the personal information you provide.

Akabane Bussan Co., Ltd. (hereinafter “the Company”) establishes the following privacy policy (hereinafter “this Policy”) regarding the handling of users' personal information in the services provided on this website (hereinafter “the Services”).

The handling of personal information on the online stores operated by the Company, “Philippine Foods” and “Pinoy Foods Online,” and on the official app “Pinoy Foods,” is governed by the privacy policies published on each of those sites and apps.

Article 1 Personal Information

“Personal information” means personal information as defined in the Act on the Protection of Personal Information: information about a living individual that can identify a specific individual by the name, date of birth, address, telephone number, contact details or other descriptions contained in that information, as well as data relating to physical appearance, fingerprints or voiceprints, and information such as a health insurance insurer number that can identify a specific individual on its own (personal identification information).

Article 2 How We Collect Personal Information

When users use the inquiry forms on this website (wholesale and trade inquiries, press inquiries, and careers inquiries), the Company may ask for personal information such as company or organization name, name, email address, telephone number and the content of the inquiry, on pages that use SSL/TLS encrypted communication.

In the course of responding to an inquiry, we may also receive additional information from users by email, telephone or other means.

Article 3 Purposes of Collecting and Using Personal Information

The Company collects and uses personal information for the following purposes:

  1. To respond to inquiries from users (including verifying identity)
  2. To handle business consultations and quotations, to conclude and perform contracts, and to communicate regarding these matters
  3. To respond to press and media requests
  4. To respond to inquiries about employment, to conduct recruitment screening, and to contact applicants
  5. To contact users as necessary, such as for maintenance and important notices
  6. Purposes incidental to the above

Article 4 Changes to the Purpose of Use

  1. The Company will change the purpose of use of personal information only where the new purpose is reasonably considered to be related to the purpose before the change.
  2. If the purpose of use is changed, the Company will notify users of the changed purpose by the method it prescribes, or publish it on this website.

Article 5 Cookies and Use of External Services

  1. This website does not currently use cookies or similar technologies for access analytics or advertising. If such technologies are introduced in the future, this Policy will be revised and published on this website.
  2. This website uses the following external services to provide its display and functions:
    • Google Fonts, a font delivery service (Google LLC): when a page is displayed, information such as the IP address of your device is sent to Google. For how Google handles this information, please see Google's Privacy Policy.
    • SSGform, a form submission service: we entrust this service with the transmission, receipt and storage of the content entered in our inquiry forms. We exercise necessary and appropriate supervision over the contractor to ensure the secure management of personal information.

Article 6 Provision of Personal Information to Third Parties

  1. Except in the following cases, the Company will not provide personal information to third parties without obtaining the user's prior consent, except where permitted by the Act on the Protection of Personal Information or other laws and regulations.
    • Where necessary to protect a person's life, body or property, and it is difficult to obtain the consent of the individual
    • Where especially necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the individual
    • Where it is necessary to cooperate with a national government agency, a local government, or a party entrusted by them in performing affairs prescribed by laws and regulations, and obtaining the consent of the individual is likely to impede the performance of those affairs
    • Where the Company has notified or published the following matters in advance and has filed a notification with the Personal Information Protection Commission:
      • That the purpose of use includes provision to third parties
      • The items of data to be provided to third parties
      • The means or method of provision to third parties
      • That provision of personal information to third parties will be stopped at the request of the individual
      • The method for accepting requests from the individual
  2. Notwithstanding the preceding paragraph, the recipient of the information is not deemed a third party in the following cases:
    • Where the Company entrusts all or part of the handling of personal information within the scope necessary to achieve the purpose of use (including form submission services and system maintenance and operation)
    • Where personal information is provided in connection with a business succession due to a merger or other cause
    • Where personal information is used jointly with specific parties, and the individual has been notified in advance of, or placed in a position to easily learn, that fact, the items of personal information to be jointly used, the scope of the joint users, the purpose of use by those users, and the name of the person or entity responsible for managing the personal information

Article 7 Disclosure of Personal Information

  1. When an individual requests disclosure of their personal information, the Company will disclose it to the individual without delay. However, where disclosure would fall under any of the following, the Company may decline to disclose all or part of it, and if it decides not to disclose, it will notify the individual without delay.
    • Where disclosure is likely to harm the life, body, property or other rights or interests of the individual or a third party
    • Where disclosure is likely to seriously impede the proper conduct of the Company's business
    • Where disclosure would otherwise violate laws and regulations
  2. Notwithstanding the preceding paragraph, information other than personal information, such as history and attribute information, will not be disclosed as a rule.

Article 8 Correction and Deletion of Personal Information

  1. If the personal information about a user held by the Company is incorrect, the user may request the Company to correct, add to or delete the personal information (hereinafter “correction, etc.”) by the procedure prescribed by the Company.
  2. If the Company receives a request under the preceding paragraph and determines that it is necessary to comply, it will carry out the correction, etc. of the personal information without delay.
  3. When the Company has carried out a correction, etc. under the preceding paragraph, or has decided not to do so, it will notify the user without delay.

Article 9 Suspension of Use of Personal Information

  1. If an individual requests that the use of their personal information be suspended or that it be erased (hereinafter “suspension of use, etc.”) on the grounds that it is being handled beyond the scope of the purpose of use or was obtained by improper means, the Company will conduct the necessary investigation without delay.
  2. If, based on the results of that investigation, the Company determines that it is necessary to comply with the request, it will carry out the suspension of use, etc. of the personal information without delay.
  3. When the Company has carried out a suspension of use, etc. under the preceding paragraph, or has decided not to do so, it will notify the user without delay.
  4. Notwithstanding the preceding two paragraphs, where suspension of use, etc. would require a large expense or is otherwise difficult, and alternative measures necessary to protect the rights and interests of the user can be taken, the Company will take those alternative measures.

Article 10 Security of Personal Information

The Company takes necessary and appropriate measures to prevent the leakage, loss or damage of the personal information it handles, and otherwise to manage personal information securely. This website uses SSL/TLS encrypted communication when personal information is transmitted, to help prevent unauthorized viewing or tampering by third parties.

Article 11 Changes to This Privacy Policy

  1. The content of this Policy may be changed without notice to users, except for matters otherwise provided by laws and regulations or by this Policy.
  2. Unless otherwise specified by the Company, the revised privacy policy takes effect from the time it is published on this website.

Article 12 Contact

For inquiries about this Policy, complaints about the handling of personal information, and requests for disclosure, correction or suspension of use of personal information, please contact the following:

Company
Akabane Bussan Co., Ltd.
Representative
Keifu Hosoya, President & Representative Director
Address
3-27-18 Ukima, Kita-ku, Tokyo 115-0051, Japan
Department
Personal Information Inquiry Desk (Akabane Bussan Co., Ltd.)

Established: September 16, 2026